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Quote Button

There is another thing that would make your programme and driver app stand out above the others.

The drivers need a quote button. Quite often I am asked how much would it be from say 14 Mazlin Street Atherton to the Mobil Service station on Kennedy Highway (Round trip). I could then plug into the quote the pickup address the destination and add 5 minutes wait time and back to pickup address based on the time of day, (In australia we have 3 flag falls) Day, evening, Night. So lets say Day $2.90 Flag fall + $1.50 booking fee then $2.94 cents per kilometer then add approx 5 minutes wait while they grab there cigs and hot food etc. then back to destination. The app would quote on this and I could give a very real estimate on price instead of guessing, which we do most of the time. We would also need to plug in the amount of people, as 1-4 is a lower rate then 5-10.

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Issues with Driver App logging out

Don’t know how many others have this issue. We are using android 7+ and the app signs out without knowledge. Unless a controller is working on the desktop app, drivers have no knowledge causing jobs not to be saved inputted by driver. This is a huge issue and there must be a way to keep the app permanently open and logged in.

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accepting of jobs

If the company has removed the option of drivers rejecting jobs, when a job is dispatched to the driver it says something along the line of “job pending” rather than giving details of the job on the push notification to accept.
We are finding that drivers read the initial job notification and don’t accept correctly as they know the details, therefore job stays red until such time they can be bothered!!

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Flight information

I would like to see flight information after the office puts the flight info on the booking.
I.E time of landing terminal so the driver doesn’t have to look at other apps and leave taxi hub it’s already their terminal time of landing